Questions? Comments?

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Fill out the form with your specified items or order number and we'll make sure to answer in 24-48hrs.

Our studio is open daily for walk-in visits, Monday to Sunday, 10 Am - 5 Pm
For any queries, please fill in the online form or email us at support@loomcollection.com
Alternatively, you can call, message or WhatsApp us at


Our team will respond to any of your queries during business hours.


Contact us

If you have a question about a specific order please have your order number handy so we can reference your order.